Email
Write to us
Tell us which phone you use, your app version and what happened. You'll find the version in the app under Settings, in About & Legal. A screenshot helps too.
RigSense support
support@rigsense.app
Email Us
support@rigsense.app
In the app
Send a request from the app
The steps are the same on iPhone and Android.
- Open the Rig tab and tap Settings.
- Under Support, tap Get Help.
- Describe the problem and send it. Our reply shows up on the same screen.
If the app saved a crash report, you can send it from Settings, under Support, in Diagnostics.
Answers
Common questions
The help page answers common questions about Boondock Time, sensors, subscriptions and your account.
Your account
Privacy, deletion and subscriptions
Privacy policy
What RigSense collects, why, and where it goes.
Delete your account
In the app, or by email if you no longer have it, and what happens to your data.
Content moderation
How we handle a reported spot, review or photo.
Terms of service
The terms for using RigSense.
Apple or Google Play bills RigSense Connected, so you cancel or change a subscription with them. On iPhone, open Settings, tap your name, then tap Subscriptions. On Android, open your subscriptions in Google Play.